1. What's in this policy?

This policy tells you:

• what information we might collect about you
• how we might use that information
• when we might use your details to contact you
• what information of yours we might share with others
• your choices about the personal information you give us

2. What does this policy cover?

This policy covers the services that are offered by ICMSCosts. Our information sometimes links to services run by other companies, like the World Bank. Those companies have their own privacy and cookies policies, so any information you give them will follow their rules and not ours.

3. How do you protect my personal information?

We're strongly committed to keeping you and your company's information safe. And to do this we design our services with data security in mind. We also have dedicated processes to look after your information security and privacy. At the same time, no service can be completely secure - if you have any concerns that your account or personal information has been put at risk, for example if someone could have found out your password, please get in touch straight away.
Our data service centres are located within the UK. If you choose to host a version of the ICMSCosts database privately, you will determine the location of the database, but all personal data belonging to other users will not be stored or available to you.

4. What types of personal information does ICMSCosts collect about me?

We store as little personal information about our users as possible.

• a. Information that you give us
  We might ask for your name and contact details, your date of birth or financial details, depending on what you're doing. Information you give us might include information in data you share with us, such as cost information and asset information that appear in the data. When you register for a ICMSCosts account, update your details or modify settings we ask for some personal information, like your email address.
• b. Device information
  Devices are lots of things like computers or a mobile phone. We automatically collect some technical information from these devices and web browsers even when you're not signed into to your ICMSCosts account. This might include:
  • IP (internet protocol) address
  • device ID and screen resolution
• c. Information on your activities outside the ICMSCosts website when you talk about us
  Like if you've mentioned us in a Twitter post, we'll collect your Twitter handle.
• d. Information on how you use our services
  Like the articles you read and the searches you make, in essence to monitor our services and help to improve them.

5. How long will ICMSCosts keep my personal information?

When you give us any personal information we'll store it until you request us to delete it. And always stick to these principles:

• we only hold your information for as long as we do the activities we told you about or have a valid reason to keep it
• we think about what type of information it is, the amount collected, how sensitive it might be and any legal requirements
• we design our services so that we don't hold your information any longer than we have to
• we may close your account if you haven't used it in the last year and remain unsubscribed. We'll send you an email to tell you that we plan to do this before we delete anything, so please check to see if we've sent you any emails about this

6. How can ICMSCosts use my personal information?

We have to have a valid reason to use your personal information. It's called the "lawful basis for processing". Sometimes we might ask your permission to do things, like when you subscribe to an email. Other times, when you'd reasonably expect us to use your personal information, we don't ask your permission, but only when:

• the law says it's fine to use it, and
• it fits with the rights you have
• We use your information for these types of things:
1. to deliver our services and to provide you with information about them
2. to deal with your requests, complaints and enquiries

7. When will ICMSCosts use my information to contact me?

We might use your information to contact you about different things, like:

• to update you on any changes to ICMSCosts’s policies, practices and Terms of Use
• to check with you about any service or activity you’ve signed up for. For example, we might tell you if your ICMSCosts account hasn't been used in a long time.
• to contact you about data you sent us
• to answer you when you’ve contacted us, or to respond to a comment or complaint
• We’ll only contact you when we need to or when you’ve given us permission.
• We’ll never contact you to ask for your account password.

8. Will I be contacted for marketing purposes?

We'll only send you marketing emails or contact you about ICMSCosts services and your views on issues about ICMSCosts if you've agreed to this. Keep in mind, even if you unsubscribe, we may still contact you.

9. When does ICMSCosts share my personal information with others?

We'll never sell your personal information. We do share it with others in these ways:

• a. When you make something public
  Like submit data or comments which other users can see. We make sure that your personal information is looked after as if we were handling it directly. We carefully select these companies, only share with them what they need to do the work and we make sure they keep your information secure.
• b. When we do collaborative research
  We do research activities and sometimes collaborate with research partners. Every now and then we share our content and data with them. But we’re careful about what we share and what our research partners can do with it.
• c. You're in control of how we use cookies and tracking
  Cookies are small text files that transfer onto your device when you use a service. We use cookies and tracking to get information about what type of device you’re using to access our services and we record things like what sites you visit, your IP address (a unique number your device creates every time you connect to the internet) and to make things easier for you, like remembering where you got to in a game or what emoji you selected. You can switch off some cookies and similar tracking technologies. But other cookies can’t be turned off.
• d. What we do when you post, upload or share data
  When you share your data with us we'll try to tell you exactly what we're going to do with it. You can:
  • ask us what personal information we hold about you
  • ask us to correct or delete your personal information
  • tell us to stop using your personal Information

11. Can I delete my information?

You can request your data be deleted from our site.

12. What are my rights?

Remember, you're in control of your personal information. You have the right to:

• request a copy of your information
• to ask us to correct information that's wrong, to delete it or to request that we only use it for certain purposes
• to change your mind, and ask us to stop using your information. For example, unsubscribing from any marketing emails or turning off personalisation

13. How does ICMSCosts use cookies and similar tracking?

• a. What are cookies and tracking technologies?
  Cookies are small text files which are transferred to your computer or mobile when you visit a website or app. There are also similar pieces of tracking information we collect.
• b. Why do we use cookies and other tracking?
  To do a few different things:
  • to remember information about you, so you don't have to give it to us again.
  • to keep you signed in, even on different devices
  • to help us understand how people are using our services, so we can make them better
  • to help us personalise the site by remembering your preferences and settings.
  • to find out if our emails have been read and if you find them useful
• c. What are the types of cookies?
  Some cookies are always on when you visit us, and you can’t turn them off unless you change your browser settings. We call these “strictly necessary cookies”. We use them to make sure our digital services work correctly and are meeting audience needs and interests. We also use functional, performance and advertising cookies to make your experience more enjoyable. You can switch these on or off at any time and you can always change your mind. We’ll only use them if you’ve agreed. Bear in mind there are some other cookies out there from other companies. These "third-party cookies" might track how you use different websites, including ours. For example, you might get a social media company’s cookie when you see the option to share something. You can turn them off, but not through us.
• d. How do cookies last?
  Some are erased when you close the browser on your website or app. Others stay longer, sometimes forever, and are saved onto your device so that they’re there when you come back.
• e. How do I control my cookies and tracking?
  Strictly necessary cookies are always on when you visit us. On your first visit to us, we’ll tell you about our other types of cookies and ask you to choose which cookies we can use. You can always change your mind by going to your settings. Stopping all cookies might mean you can’t access some of our services, or that some of them might not work properly for you. Another way to control some tracking is in the settings on your device.

14. How will I find out about changes to this policy?

We update this policy sometimes. If we make important changes, like how we use your personal information, we'll let you know by email. If you don't agree to the changes, then you can always stop using our services, delete your account and ask us not to use your data.

15. How can I contact ICMSCosts?

Find out more and contact us about your rights. For any other questions or comments about this policy speak to our Data Protection Officer:

• by email (info@icmscosts.com)
• by post:
  1a Quadrant Courtyard
  Quadrant Way
  Weybridge KT13 8DR
  United Kingdom
  

We're regulated by the Information Commissioner's Office. You can also contact them for advice and support.